Refund policy

We want you (and your pup!) to love your purchase.

Returns

Items must be:

• Unused
  
  

• In original condition
  
  

• Returned within 14 days of delivery
  
  

Customers are responsible for return shipping costs unless the item arrives damaged or defective.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with clear photo proof. We’ll make it right.

Non-Refundable Situations

• Incorrect shipping address provided
  
  

• Normal wear and tear
  
  

• Damage caused by misuse or lack of supervision
  
  

Refunds are issued to your original payment method once approved.